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What is spend management?

Spend management is the comprehensive process of monitoring, analysing and controlling an organisation's expenditure to maximise value from every pound spent. It brings credit cards, expenses, and accounts payable under one umbrella, creating a single system, process, and source of truth for all company spending outside of standard payroll and operating costs.

Overview

Effective spend management transforms how organisations view expenditure—shifting perception from a necessary burden to a strategic driver of business value. By implementing clear, simple processes that everyone understands, companies can eliminate complexity that leads to confusion and wasted resources.

The value of proper spend management comes from:

  • Greater visibility and control over all company spending

  • Automated handling of repetitive administrative tasks

  • Unified processes that eliminate confusion across departments

  • Improved cash flow management

  • The ability to make more informed financial decisions

What is the spend management process?

At its core, the spend management process involves creating transparent systems for controlling business expenditure—from office supplies to software subscriptions and travel expenses.

Modern spend management integrates multiple financial workflows:

  • Procurement and purchasing controls

  • Expense tracking and reimbursement

  • Credit card and payment method management

  • Supplier payment processes

  • Comprehensive reporting systems

The most effective processes centralise these activities into a unified system where data is accessible in real time, eliminating information silos and ensuring all stakeholders have visibility into company spending patterns.

Spend management vs expense management

While often used interchangeably, these terms have distinct meanings:

Expense management focuses specifically on processing and paying employee expense claims — ensuring team members who pay out of pocket are reimbursed properly and promptly.

Spend management encompasses the bigger picture, including payments made with company cards, online subscriptions, invoices, and expense reports — essentially all non-payroll expenditure.

Common spend management challenges

Many organisations struggle with ineffective spend management due to:

  • Unclear expense policies that leave employees uncertain about spending guidelines

  • Lack of centralisation creating data silos across departments

  • Resistance to financial transparency from certain teams

  • Human error in manual processes

  • Outdated payment methods like shared credit cards and petty cash boxes

Other significant challenges include paper-based expense claims that create an administrative burden, delayed reimbursements and the risk of expense fraud.

Benefits of modern spend management

Implementing contemporary spend management solutions offers numerous advantages:

  • Streamlined approval workflows that reduce administrative burden

  • Comprehensive spending visibility across all departments

  • Reduced risk of fraud through better tracking and controls

  • Faster reimbursement for employees

  • Better budget adherence through real-time monitoring

  • Improved financial decision-making based on accurate spending data

The right tools for effective spend management

Modern spend management relies on integrated platforms that provide:

  • Prepaid expense cards with individual spending limits for controlled employee purchases

  • Virtual cards for secure online payments

  • Mobile apps for receipt capture and expense submission

  • Automated invoice processing capabilities

  • Comprehensive reporting dashboards for financial analysis

The most effective solutions combine payment methods with expense tracking in a single platform, eliminating the need for multiple disconnected systems.

Take the next step

Discover how updating your spend management processes can free your organisation from common financial restrictions, reduce administrative burden, and provide greater control over company expenditure — transforming spending from a hindrance into a strategic driver for your business.

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Last update: 2 February 2022